Privacy Policy
Last updated: December 2025
Better Care Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
Information We Collect
Information you provide directly
When you complete forms on our website, we may collect:
Your name
Your email address
Your phone number
Your role (family member, provider, community)
General information related to a referral
Any details you choose to include in your message
Please do not submit sensitive personal or medical information through our online forms.
Information collected automatically
Our website (via Squarespace) may automatically collect:
IP address
Browser details
Device type
Pages visited
General usage data
This information is used to improve website performance and user experience.
How We Use Your Information
We may use information you provide to:
Respond to your inquiries
Review and follow up on referrals
Communicate about our services
Improve website functionality
Protect website security
We do not sell your information or share it with third parties for marketing.
How We Protect Your Information
We use reasonable administrative and technical safeguards to protect your information.
Please avoid submitting sensitive health information through our website.
Cookies
Our website may use cookies or similar technologies to enhance functionality. You can disable cookies in your browser settings.
Third-Party Services
Our site is hosted by Squarespace. Their privacy practices apply to certain analytics and technical data automatically collected.
Learn more: https://www.squarespace.com/privacy
External Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted with an updated date above.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
[Insert email address]
Terms & Conditions
Last updated: [Insert Date]
By accessing or using the Better Care Wellness website (“the Site”), you agree to the following Terms & Conditions. Please read them carefully.
General Information
This website is for informational purposes only. Nothing on this Site constitutes medical advice, mental health treatment, or professional counseling. Always seek support from a qualified professional for individualized guidance.
Use of the Website
You agree not to:
Use the Site in a way that may damage or impair it
Attempt to access restricted areas without authorization
Interfere with the experience of other users
Intellectual Property
All text, graphics, design elements, and content on this Site are the property of Better Care Wellness or its content providers.
You may not copy, reproduce, or distribute content without written permission.
No Professional Relationship
Contacting us or submitting a referral does not create a therapeutic or clinical relationship. A relationship is only established after appropriate screening and agreement between the parties.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for their content or privacy practices.
Limitation of Liability
Better Care Wellness is not responsible for damages arising from:
Use of the Site
Inability to access the Site
Reliance on Site information
You use the Site at your own discretion and risk.
Privacy
Your use of this Site is also governed by our Privacy Policy.
Changes to Terms
We may update these Terms at any time. Continued use of the Site signifies acceptance of the updated Terms.
Contact Us
For questions about these Terms, please contact us at:
[Insert email address]
Disclaimer
The information on this website is provided for general educational and informational purposes only. It is not intended to diagnose, treat, or prevent any mental health or medical condition and should not be considered professional advice.
If you are experiencing a mental health emergency or crisis, please contact emergency services or local crisis resources immediately.
Accessibility Statement
Better Care Wellness is committed to ensuring that our website is accessible to all users, including individuals with disabilities.
We aim to follow best practices by:
Using readable fonts and color contrast
Ensuring mobile-friendly design
Providing clear navigation
Maintaining compatibility with screen readers when possible
If you experience difficulty accessing any content, please contact us at [Insert email], and we will do our best to assist you.
Crisis Support Disclaimer
If you or someone you know is experiencing a mental health emergency, please call 911 or contact your local crisis hotline immediately. Better Care Wellness does not provide emergency or crisis intervention services.